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It can happen, you order the wrong thing! 
 
Providing the goods are unused, unopened and in original condition you can return them to us for a full credit, less any carriage charges incurred. If you are local customer and order regularly we will even collect them free when we re-deliver the correct items. If you have ordered something in error that we have had to specially order for you then there may be a restocking charge levied by the manufacturer and the credit amount will be reduced accordingly.
 
Please contact us to arrange the return process:
 
Returns need to be sent to:
 
The Clean Machine Direct Ltd.
Unit 11, Stafford Park 12
Telford, Shropshire
TF3 3BJ