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Always login first.
 
 Before you log in the prices displayed are our normal Retail Prices. After login you will see the Wholesale Prices.
 
Once logged in you will land on the Account & Info page where you will find any saved delivery addresses or recent order history.
 
You can also check the Order/Billing History at the bottom of the page. From here you can check the progress of orders already placed or open an order and reorder from it.
 
Finding Products 
 
Usually the Search Here box at the top right hand side will find items quickly.
Start by typing the product name, or part of it, slowly in the box. A list of suggested products will start to display.
 
For example if you want Green C-Fold Hand Towels it would be best to search for Fold. If you search for Green it would start to find many more items.
 
You can search by clicking  Brands if you know the make or Products if you are looking for items you haven't purchased before. Any items you can't find please let us know as we are constantly adding new items.
 
Once found items can be added to your MyBuy list to be stored for future use by clicking the MyBuy button on the product page. CLICK more more details
 
Safety Data Sheets 
 
Most COSHH and MSDS safety data sheets can be found on the product page of each item. Alternatively we have links to the Data Sheets on many of the Manufacturer's web sites. Just click on the manufacturer you need from the list in Brands on the top menu bar, there will be a link at the top of the page.
 
Ordering. 
 
 
Many products will have mutliple Units of Measure, quite often the case price could be cheaper than single items, always best to check.
 
If you need to quote a Purchase Order number or any special notes there is a section called PO Code at the bottom of the Shopping Cart page.
 
When you have ordered everything you need click Checkout Now and you will be asked to select a Shipping Method, usually it will be the top one or the bottom one TCM Free Delivery or Customer Collection. Account customers can ignore the Chargeable Carriage options.
 
The next page is Payment Options, Account Customers would select the- Pay On Account. option
 
You now have a final option to review the order before finally placing it. Once you are happy click Place Order and thats it.
 
 Once you have placed your order it will appear on our system and in Your Account on the web site where you can track the orders progress. You have the option to print off an order acknowledgement if you wish